Connect any customer channel. Receive text, images, audio or video interactions and respond to them on their choice of channel
A flexible process engine that allows you to manage your engagement
Blend human and machine intelligence to gain better insights and provide reliable and timely responses. Utilize best of both these worlds for deep engagement with customers.
Rewards and Recognition
Recognize and Reward good Karma. Create Leader-boards, provide Badges and gamify engagement. Reward using redemption of Karma points.
Flipkart is India’s leading eCommerce marketplace with over 80M products across 80+ categories.
Flipkart was experiencing exponential growth and they needed to engage their teams to drive innovation. They integrated our platform into their intranet KartWheels and the management successfully ran this initiatives across various themes generating tons of ideas. These were filtered thru gates based on set criteria & they successful ones were implemented.
Flipkart Internet Pvt Ltd
Employee Engagement - Innovation
Zensar is a leading digital solutions and technology services company that specializes in partnering with global organizations across industries on their Digital Transformation journey
Zensar was embarking on their digital transformation journey and one of the first apps they built was ZenVerse was every member’s direct channel to the CEO. The inputs thru this channel has resulted in many initiatives that built the foundation for deep engagement & won them awards. This also set the tone for the multitude of apps they are currently building utilizing the iEngage platform APIs.
Zensar Technologies Ltd
Employee Engagement - Digital Transformation
Pune the Oxford of the East is a historical city in India with a glorious past, an innovative present and a promising future that is home to around 4M citizens.
PMC embarked on an ambitious journey to be in the Top 20 in the Smart Cities Challenge run by the Govt. Of India. One of the key initiatives was to engage citizens in helping set the smart city vision, identifying challenges and generating ideas for successful implementation. PMC utilized the iEngage platform to enable this, successfully generating 4M plus inputs which helped them win a place in the Top 20.